Privacy Policy

Effective date: September 30, 2026

This policy explains how FlashClean Laundry Services in Imus, Cavite handles customer information received through inquiries, service requests and customer messages, including Facebook Messenger.

Information we may collect

We may collect your name, phone number, email address, pickup or delivery address, messages, laundry order details, service instructions, and information you provide about a service concern. When you contact us through Facebook Messenger, we may receive your Messenger identifier and profile information made available by Meta.

How we use information

We use customer information to respond to inquiries, arrange pickup and delivery, coordinate laundry services, provide order updates, and address service concerns. Messages may be handled by our staff and business messaging tools to route requests to the appropriate team.

Sharing and selling information

We do not sell customer information. Information may be shared with staff, assigned riders and service providers as needed to fulfill your request or operate our communication tools. Platforms such as Meta process information under their own privacy policies. Information may also be disclosed when required by applicable law.

Retention and protection

We retain information for as long as needed to provide services, resolve concerns, and meet applicable recordkeeping requirements. We take reasonable steps to protect customer information and limit its use to business purposes. No method of electronic storage or transmission is completely secure.

Your privacy requests

You may contact us to request access to, correction of, or deletion of your customer information. Please describe your request and the contact details used when you contacted us. We may need to verify your identity before acting on a request. Some information may need to be retained to meet legal requirements or resolve an outstanding service matter.

This website

This static website has no customer account, contact form, advertising tracker or analytics script. Contact links open your phone or email application. Our hosting provider may process technical connection information, such as IP addresses and request logs, to deliver and protect the website.

Contact us

For privacy concerns or requests, contact FlashClean Laundry Services:

• Email: [email protected]
• Phone: 09439259735
• Address: Unit GF-01 B1 L26 Alfamart Building, Bali Hai Residences, Buhay na Tubig, Imus City, Cavite

Updates to this policy

We may update this policy when our practices change. The effective date above will indicate the latest version.